Terms & Conditions

These Terms & Conditions (“Terms & Conditions”) set forth the terms and conditions for the use of smart App provided by Proton New Energy Technology Sdn Bhd (“PRO-NET”). By accessing this site and any pages thereof, you represent you have read and understood these Terms & Conditions and that you agree to be bound by these Terms & Conditions below without limitation or qualification. PRO-NET reserves the right to modify or revise these Terms & Conditions from time to time at its absolute discretion without prior notice to you. You are bound by any such revisions and should therefore periodically visit this page to review the current terms & conditions imposed at the time of your use. All amendments to these Terms & Conditions will be posted online and disclosed to you by email to the email address registered with smart Malaysia. If you are a minor, you may only use the smart App upon obtaining prior consent from your parents or legal guardians. If you do not agree to or are not satisfied with the Terms & Conditions below, please immediately discontinue your access to this site or any pages thereof.


Unless otherwise indicated, the copyright in this site or any pages thereof, and its contents or materials which include but are not limited to the text, images, graphics, sound files, animation files and video files therein and in their arrangement, is owned by PRO-NET and is protected by the applicable Malaysian and international copyright laws, international treaties and other intellectual property rights. No contents or materials, whole or in part, of this site or any pages thereof may be modified, copied, reproduced, displayed, performed, published, broadcast, distributed, retransmitted, transferred, licensed, sold, exploited or commercially dealt with in any manner without the prior express written consent of PRO-NET.


All the trademarks, service marks and logos displayed on this site are registered, pending and unregistered trademarks owned by PRO-NET and their respective third-party proprietors as identified on the site. Unless the prior express written consent of PRO-NET or the relevant third-party proprietor of any of the trademarks, service marks or logos appearing on the site has been obtained, nothing contained on the site shall be construed as granting, by implication, estoppel or otherwise, any license or right to use, download, reproduce, copy or modify such trademarks, service marks or logos. Similarly, no such trademark, service mark or logo may be used to link or to mark any link to this site or any pages thereof or any other site without the prior express written consent of PRO-NET.


PRO-NET respects and is committed to the protection of your personal information and your privacy. PRO-NET will appropriately handle your privacy information and personal information in accordance with the Personal Data Privacy Notice. You are advised to be familiar with the Personal Data Privacy Notice.

Platform Behaviour Rules

You confirm that you do not intend to use the smart App for unlawful or otherwise disapproved purposes. You agree to refrain from using the smart App in such a way that could result in its damage, operational trouble or other negative outcome for other smart users. By using the smart App, you confirm that you have read and agree to abide by the smart Community Management Rules. You are advised to be familiar with the smart Community Management Rules.


This site may contain links owned, offered or operated by third parties from or to sites outside this site that are meant for your convenience only. Therefore, PRO-NET hereby expressly disclaims any responsibilities and makes no warranties in respect of the contents, materials, products, or services posted or offered at any of the third-party sites linked to this site. PRO-NET does not endorse, recommend or verify any products or services offered or information contained in these third-party sites, nor is PRO-NET liable for any failure of products or services offered or advertised at these sites. It is advisable for you to review the terms & conditions of any third-party sites that are linked to this site as they may differ from that of PRO-NET.

Contents, Materials, Information and Functions

The contents or materials, information or functions contained in this site which includes but are not limited to the text, images, graphics, sound files, animation files, video files and links therein are provided “as is”, “as available” and “as at” basis. PRO-NET does not express or imply any warranties, endorsements or representations including but not limited to any warranties of the validity of the status of the information, title, accuracy, adequacy, reliability, completeness, usefulness, merchantability, fitness for a particular purpose, non-infringement of third party rights, virus-free from the use of the site and/or any of the linked sites and/or pages thereof, the contents or materials, information or functions therein and expressly disclaims any liability for errors or omissions in the contents or materials, information or functions. Information, pictures, and materials on the website are not wholly representative of the current model/package offering. Prices, Accessories and Car Sales Packages are subject to change without prior notice.


PRO-NET does not warrant or represent that access to this site, whole or in part, will be provided without limitation. Under no circumstances, including but not limited to negligence, tort, contract, strict liability or any other basis shall PRO-NET be liable for any direct, indirect, incidental, special or consequential punitive damages, losses or expenses arising in connection with your access or use or the inability to access or use this site or any linked site, resulting from interruption, error, omission, defect, delay in operation or transmission, failure in performance, computer virus or destructive properties, computer system failure, loss of transmitted information, breach of security or otherwise.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed exclusively by and are to be construed in accordance with all applicable laws of Malaysia. By accessing this site or any pages thereof, you hereby expressly consent to the exclusive jurisdiction of the courts of Malaysia in all actions, disputes or controversies arising out of or relating to the use of this site or any pages thereof.


If you have any suggestions or feedback, you may contact us at the following:-

smart hotline at 1800-22-8877
smart Care Centre at smartcare@pronet.my