smartcare is a user service brand under smart. It is committed to creating a comprehensive service experience for users that is exquisite, efficient, appropriate, smart, high-powered and fun, and becomes a pure and true friend who is “smarter” in users’ travel life.


4 Years Warranty

From the day you receive your car, you can be assured that your ownership experience will be smooth sailing.

In the event that a part proves to be defective, smart Malaysia will cover the cost of the necessary repairs and replacements. With worry free, you can feel free to travel as you please.

Taking care of your EV high voltage components

Your smart #1 comes with an exclusive 8 years or 200,000km for high-voltage battery warranty assurance to give you peace of mind. The high voltage battery 8 Years assurance period is up to 8 years from the date of registration and fully covered by smart included vehicle must be serviced at every 20,000km or 1 year (whichever comes first) and maintained by any smart appointed authorized dealers in accordance with the vehicle’s standard warranty terms and conditions stipulated in the smart APP.

However, High Voltage Battery warranty 8 Years Assurance is not applicable to vehicles used for public transport, rental car or chauffeur limousine services.

Roadside Assistance

Need Roadside Assistance?

If you experience a technical breakdown on the road, a courteous breakdown service that operates 24/7 will assist you throughout Malaysia.

Our service hotline, 1800-22-8877, will promptly answer your call and arrange efficient, expert assistance. You can reach us 365 days a year.

Frequently, a breakdown can be resolved directly on site depending on the vehicle condition. If this is not feasible, we will make certain that your vehicle is transported to the authorized smart service centre.

Owner's Manual

smart #1 digital owner manual

The download of the documents on this website is granted for personal use only. Distribution, copying or commercial use is not allowed.